2026 Therap North Dakota Conference: Full Schedule

You will be able to validate your attendance (Check-In to sessions) using your personal schedule.

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8:00am CDT

Registration

Wednesday June 3, 2026 8:00am - 9:00am CDT

Galleria Foyer

Wednesday June 3, 2026 8:00am - 9:00am CDT
Galleria Foyer

General

9:00am CDT

Welcome and State Discussion

Wednesday June 3, 2026 9:00am - 10:00am CDT

Galleria Ballroom

Therap Presenters

Justin M. Brockie

Chief Operating Officer, Therap Services

#N/A

State of Residence:
New York

What year did you begin working in the field?
1993

What year did you start working at Therap?
2014

Accreditations you want to note
NCUD Graduate, CQL Interviewer, CtLC Ambassador

LinkedIn Profile Link:
https://www.linkedin.com/in/jeffreycovington/

What is your ... Read More →

Wednesday June 3, 2026 9:00am - 10:00am CDT
Galleria Ballroom

General

10:20am CDT

Review your Therap Setup

Wednesday June 3, 2026 10:20am - 11:10am CDT

Picasso/DaVinci

Focused on Provider Admins, this session is a great opportunity to review your Therap setup—including Programs, Caseloads, and Super Roles.

Therap Presenters

Bonnie Sorrells

Senior Support Specialist, Therap Services

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services

State of Residence:
Alabama

What year did you begin working in the field?
2008

What year did you start working at Therap?
2015

What is your favorite thing about working for Therap?

I work with a great team of people all across the world. I enjoy getting to collaborate and learn from others as we work to implement Therap in state contracts. I also enjoy troubleshooting and resolving issues for providers to help them move along with the important work they do... Read More →

Wednesday June 3, 2026 10:20am - 11:10am CDT
Picasso/DaVinci

Admin/Access/Intake

10:20am CDT

1915i Project: From Go-Live to Successful Billing, What's Next?

Wednesday June 3, 2026 10:20am - 11:10am CDT

Wyeth/Rockwell

FAQs and Troubleshooting for System Setup, Provider Roles, and Audit-Ready Reporting.

Therap Presenters

Toni-Ann Larnaitis

Senior Support Specialist II, State Team Billing, Therap Services

State of Residence:
New Jersey

What year did you begin working in the field?
2004

What year did you start working at Therap?
2019

Accreditations you want to note
Associate of Arts (A.A.)
Brookdale Community College, Lincroft, NJ

LinkedIn Profile Link:
www.linkedin.com/in/toni-ann-larnaiti... Read More →

Deborah Hibbard Brito

Senior Support Specialist II, Therap Services

State of Residence:
Maine

What year did you begin working in the field?
1999

What year did you start working at Therap?
2010

What is your favorite thing about working for Therap?

I like to see how complete, and accessible documentation changes the lives of individuals.

What's the most c... Read More →

Wednesday June 3, 2026 10:20am - 11:10am CDT
Wyeth/Rockwell

Billing

10:20am CDT

GER Basics- Entering the Event

Wednesday June 3, 2026 10:20am - 11:10am CDT

Renoir/Russell

This session provides a comprehensive, step-by-step guide to mastering the General Event Report (GER) workflow, covering basics, access, and corrective actions. Learn to accurately document injuries, medication errors, and more to ensure full compliance and effective incident management.

Therap Presenters

Michelle Young

Assistant Director of Support, Therap Services

Becky Moore

Senior Support Specialist, Therap Services

Wednesday June 3, 2026 10:20am - 11:10am CDT
Renoir/Russell

Service Documentation

10:20am CDT

Plan of Care

Wednesday June 3, 2026 10:20am - 11:10am CDT

Van Gogh/Rembrandt

1915(i) Plan of Care- from creation to Pre-Authorizations, to Changes/Updates

Therap Presenters

Rich Frettoloso

Senior Support Specialist II, State Team, Therap Services

#N/A

Gerrit Hunt

Senior Business Analyst, Therap Services

#N/A

Wednesday June 3, 2026 10:20am - 11:10am CDT
Van Gogh/Rembrandt

Service Documentation

11:20am CDT

EVV 101

Wednesday June 3, 2026 11:20am - 12:10pm CDT

Wyeth/Rockwell

The What, Why, Where and How of documenting EVV services in Therap

Therap Presenters

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

#N/A

Wednesday June 3, 2026 11:20am - 12:10pm CDT
Wyeth/Rockwell

Scheduling/EVV

11:20am CDT

ISP Programs 101

Wednesday June 3, 2026 11:20am - 12:10pm CDT

Picasso/DaVinci

Join this session to explore key considerations for creating high-quality ISP Programs.

Therap Presenters

Bonnie Sorrells

Senior Support Specialist, Therap Services

Becky Moore

Senior Support Specialist, Therap Services

Wednesday June 3, 2026 11:20am - 12:10pm CDT
Picasso/DaVinci

Service Documentation

11:20am CDT

Overview of the Behavior Plan

Wednesday June 3, 2026 11:20am - 12:10pm CDT

Van Gogh/Rembrandt

Master the complete lifecycle of the Behavior Plan, from the initial administrative setup of antecedents and interventions to the creation of person-centered plans. You will gain expertise in tracking behaviors using event or interval data and leveraging module reporting options for effective monitoring.

Therap Presenters

Mike McNeely

Senior Support Specialist II, Therap Services

Deborah Hibbard Brito

Senior Support Specialist II, Therap Services

Wednesday June 3, 2026 11:20am - 12:10pm CDT
Van Gogh/Rembrandt

Service Documentation

11:20am CDT

Introduction to Therap AI, Part 1

Wednesday June 3, 2026 11:20am - 12:10pm CDT

Renoir/Russell

Learn how Therap is harnessing HIPAA-compliant AI to revolutionize documentation. Discover the QA Assistant to slash staff time and boost accuracy with real-time notifications for potential GER and Vital Signs events. We will also explore AI Summaries covering T-Logs, Case Notes and ISP Data

Therap Presenters

Justin M. Brockie

Chief Operating Officer, Therap Services

#N/A

Benjamin Martin

Senior Support Specialist II, Therap Services

Jeff Covington

Director of Support, Therap Services

Wednesday June 3, 2026 11:20am - 12:10pm CDT
Renoir/Russell

Therap AI

12:10pm CDT

LUNCH

Wednesday June 3, 2026 12:10pm - 1:10pm CDT

Galleria Ballroom

Wednesday June 3, 2026 12:10pm - 1:10pm CDT
Galleria Ballroom

General

1:10pm CDT

ND Aging Billing Workflow: From EVV to Claim Submission

Wednesday June 3, 2026 1:10pm - 2:00pm CDT

Wyeth/Rockwell

Join us for a session focused on ensuring that (EVV) data is complete, Claim Templates are entered, and the correct process for generating and sending Professional Claims.

Therap Presenters

Toni-Ann Larnaitis

Senior Support Specialist II, State Team Billing, Therap Services

Gerrit Hunt

Senior Business Analyst, Therap Services

#N/A

Wednesday June 3, 2026 1:10pm - 2:00pm CDT
Wyeth/Rockwell

Billing

1:10pm CDT

At a Glance: Gaining Insights with In-Module Dashboards

Wednesday June 3, 2026 1:10pm - 2:00pm CDT

Renoir/Russell

Are you looking to improve your ongoing QA? Join us as we take a tour of Therap's suite of data dashboards which can provide relevant information about various modules at glance.

Therap Presenters

Michelle Young

Assistant Director of Support, Therap Services

Becky Moore

Senior Support Specialist, Therap Services

Wednesday June 3, 2026 1:10pm - 2:00pm CDT
Renoir/Russell

Quality Assurance

1:10pm CDT

Case Notes for 1915(i) Providers

Wednesday June 3, 2026 1:10pm - 2:00pm CDT

Van Gogh/Rembrandt

Join us as we discuss creating Case Notes, troubleshooting issues, and Case Note Billing

Therap Presenters

Rich Frettoloso

Senior Support Specialist II, State Team, Therap Services

#N/A

Deborah Hibbard Brito

Senior Support Specialist II, Therap Services

Wednesday June 3, 2026 1:10pm - 2:00pm CDT
Van Gogh/Rembrandt

Service Documentation

1:10pm CDT

Going Mobile with Therap's mobile application for iOS and Android - Hands-On!

Wednesday June 3, 2026 1:10pm - 2:00pm CDT

Picasso/DaVinci

Join us for a Hands-On session, designed to walk through all available mobile application modules. This session will allow you to use and enter data on your own mobile device using an available DEMO Account

Therap Presenters

Mike McNeely

Senior Support Specialist II, Therap Services

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

#N/A

Wednesday June 3, 2026 1:10pm - 2:00pm CDT
Picasso/DaVinci

Service Documentation

2:10pm CDT

Developing Provider Admin Procedures

Wednesday June 3, 2026 2:10pm - 3:00pm CDT

Van Gogh/Rembrandt

A Provider Admin focused session covering key responsibilities from start to finish. We’ll review intaking new individuals, staff communication, updating user privileges, resetting passwords, and investigating via Activity Tracking.

Therap Presenters

Rich Frettoloso

Senior Support Specialist II, State Team, Therap Services

#N/A

Michelle Young

Assistant Director of Support, Therap Services

Wednesday June 3, 2026 2:10pm - 3:00pm CDT
Van Gogh/Rembrandt

Admin/Access/Intake

2:10pm CDT

Medication History & Daily MAR

Wednesday June 3, 2026 2:10pm - 3:00pm CDT

Renoir/Russell

Explore the dynamic capabilities of the Medication History and Daily MAR modules to master compliant medication management. We will review all the "bells and whistles," including the seamless interface with Drug Data Bank and Pharmacy Interface, intuitive color-coding for administration, and the ability to set up recurring and PRN medication schedules. Learn how these integrated features enhance safety and accountability.

Therap Presenters

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

#N/A

Gerrit Hunt

Senior Business Analyst, Therap Services

#N/A

Wednesday June 3, 2026 2:10pm - 3:00pm CDT
Renoir/Russell

Health/Medical

2:10pm CDT

Personal Finance

Wednesday June 3, 2026 2:10pm - 3:00pm CDT

Wyeth/Rockwell

Get an essential overview of managing an individual's Personal Finance within Therap. This session covers initial setup, efficient record keeping of transactions, tracking receipts, and the critical steps for reporting and account reconciliation.

Therap Presenters

Deborah Hibbard Brito

Senior Support Specialist II, Therap Services

Becky Moore

Senior Support Specialist, Therap Services

Wednesday June 3, 2026 2:10pm - 3:00pm CDT
Wyeth/Rockwell

Service Documentation

2:10pm CDT

Crafting Your Agency's AI Policies and Procedures

Wednesday June 3, 2026 2:10pm - 3:00pm CDT

Picasso/DaVinci

Worried about the use of AI at your Agency? We'll deep dive into crafting the policies, procedures, and guidelines you need to manage its use effectively.

Therap Presenters

Justin M. Brockie

Chief Operating Officer, Therap Services

#N/A

Benjamin Martin

Senior Support Specialist II, Therap Services

Jeff Covington

Director of Support, Therap Services

Wednesday June 3, 2026 2:10pm - 3:00pm CDT
Picasso/DaVinci

Therap AI

3:10pm CDT

Mastering Attendance for DD Providers from Data Entry to Claim Submission

Wednesday June 3, 2026 3:10pm - 4:00pm CDT

Wyeth/Rockwell

Focusing on the correct workflow for documenting attendance. How to run reports to identify unbilled or pending attendance records and ensure all services are captured.

Therap Presenters

Toni-Ann Larnaitis

Senior Support Specialist II, State Team Billing, Therap Services

Bonnie Sorrells

Senior Support Specialist, Therap Services

Wednesday June 3, 2026 3:10pm - 4:00pm CDT
Wyeth/Rockwell

Billing

3:10pm CDT

Creating a Training Plan: Therap's Training Resources

Wednesday June 3, 2026 3:10pm - 4:00pm CDT

Picasso/DaVinci

Each Therap user's training plan can look a little different. Let us show you the various training tools we have available to help you every step of the way.

Therap Presenters

Mike McNeely

Senior Support Specialist II, Therap Services

Deborah Hibbard Brito

Senior Support Specialist II, Therap Services

Wednesday June 3, 2026 3:10pm - 4:00pm CDT
Picasso/DaVinci

General

3:10pm CDT

Family Home Care/Family Personal Care Informational session

Wednesday June 3, 2026 3:10pm - 4:00pm CDT

Renoir/Russell

Join us for a collaboration bewtween representatives from the state of North Dakota the QSP Hub and Therap

Therap Presenters

Nick Anderson

Senior Support Specialist II, State Team, Therap Services

#N/A

Michelle Young

Assistant Director of Support, Therap Services

Wednesday June 3, 2026 3:10pm - 4:00pm CDT
Renoir/Russell

General

3:10pm CDT

Using ISP Programs/ISP Data to Document and Prepare for Audits. ND DD & Aging providers

Wednesday June 3, 2026 3:10pm - 4:00pm CDT

Van Gogh/Rembrandt

Learn how to utilize ISP data as supporting documentation for anything you bill in Therap!

Therap Presenters

Stephanie Masters Norton

Assistant Director of Support, State Team, Therap Services

Gerrit Hunt

Senior Business Analyst, Therap Services

#N/A

Wednesday June 3, 2026 3:10pm - 4:00pm CDT
Van Gogh/Rembrandt

Service Documentation

4:10pm CDT

Closing the Loop

Wednesday June 3, 2026 4:10pm - 5:00pm CDT

Wyeth/Rockwell

Close the Loop: Your Unanswered Questions

Therap Presenters

Mike McNeely

Senior Support Specialist II, Therap Services

Benjamin Martin

Senior Support Specialist II, Therap Services

Wednesday June 3, 2026 4:10pm - 5:00pm CDT
Wyeth/Rockwell

General

4:10pm CDT

Staff Communication Tools

Wednesday June 3, 2026 4:10pm - 5:00pm CDT

Van Gogh/Rembrandt

Master the full suite of staff communication tools, including T-Logs and SComms, to ensure seamless information exchange and coordination across your agency. Attend this session to learn how to implement mandatory Signup Agreements and configure Notifications to boost staff accountability and streamline secure, data-driven documentation.

Therap Presenters

Rich Frettoloso

Senior Support Specialist II, State Team, Therap Services

#N/A

Michelle Young

Assistant Director of Support, Therap Services

Wednesday June 3, 2026 4:10pm - 5:00pm CDT
Van Gogh/Rembrandt

General

4:10pm CDT

Health Tracking 101

Wednesday June 3, 2026 4:10pm - 5:00pm CDT

Picasso/DaVinci

Learn the complete Health Tracking and reporting workflow in Therap to efficiently monitor vital signs, appointments, and medication history. Master the data entry, configuration, and Business Intelligence dashboard features to make data-driven decisions that improve individual care outcomes.

Therap Presenters