2026 Therap North Dakota Conference: Full Schedule

You will be able to validate your attendance (Check-In to sessions) using your personal schedule.

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10:20am CDT

Thursday June 4, 2026 10:20am - 11:10am CDT

Discover how to build a practical, scalable Therap audit plan that ensures documentation integrity, regulatory compliance, and continuous quality improvement. This session will equip you with the essential steps for setting risk-based audit priorities, defining responsibilities, and consistently turning findings into actionable improvements for your agency.

Therap Presenters

Gerrit Hunt

Senior Business Analyst, Therap Services

#N/A

Rich Frettoloso

Senior Support Specialist II, State Team, Therap Services

#N/A

Thursday June 4, 2026 10:20am - 11:10am CDT
Van Gogh/Rembrandt

Quality Assurance

11:20am CDT

Staff Turnover: Onboarding a New Provider Admin & Accelerated Account Setup

Thursday June 4, 2026 11:20am - 12:10pm CDT

Van Gogh/Rembrandt

Staff turnover shouldn't stall your digital transformation. This session provides an accelerated path for a new Provider Administrator (PA) inheriting an ongoing implementation, where you'll quickly master the PA's key responsibilities, review critical milestones, and ensure your implementation stays on track for a seamless transition.

Therap Presenters

Rich Frettoloso

Senior Support Specialist II, State Team, Therap Services

#N/A

Becky Moore

Senior Support Specialist, Therap Services

Thursday June 4, 2026 11:20am - 12:10pm CDT
Van Gogh/Rembrandt

General

1:10pm CDT

Referral Process for Oversight, Case Management and Linked Providers

Thursday June 4, 2026 1:10pm - 2:00pm CDT

Van Gogh/Rembrandt

This session will focus on Oversight Accounts. Learn how to navigate the Referral Process for Unified Individuals across linked accounts. This is essential training for Oversight, Case Management, and Linked Providers to ensure seamless and efficient transitions for individuals requiring services.

Therap Presenters

Rich Frettoloso

Senior Support Specialist II, State Team, Therap Services

#N/A

Deborah Hibbard Brito

Senior Support Specialist II, Therap Services

State of Residence:
Maine

What year did you begin working in the field?
1999

What year did you start working at Therap?
2010

What is your favorite thing about working for Therap?

I like to see how complete, and accessible documentation changes the lives of individuals.

What's the most c... Read More →

Thursday June 4, 2026 1:10pm - 2:00pm CDT
Van Gogh/Rembrandt

Admin/Access/Intake

2:10pm CDT

Review your Therap Setup

Thursday June 4, 2026 2:10pm - 3:00pm CDT

Van Gogh/Rembrandt

Focused on Provider Admins, this session is a great opportunity to review your Therap setup—including Programs, Caseloads, and Super Roles.

Therap Presenters

Rich Frettoloso

Senior Support Specialist II, State Team, Therap Services

#N/A

Gerrit Hunt

Senior Business Analyst, Therap Services

#N/A

Thursday June 4, 2026 2:10pm - 3:00pm CDT
Van Gogh/Rembrandt

Admin/Access/Intake

3:10pm CDT

Day in the Life: Quality Assurance for 1915(i)

Thursday June 4, 2026 3:10pm - 4:00pm CDT

Van Gogh/Rembrandt

If you're a 1915(i) provider, join us to see how a Quality Assurance Monitor navigates their daily workflow by exploring the different components and levels of quality assurance within Therap.

Therap Presenters

Rich Frettoloso

Senior Support Specialist II, State Team, Therap Services

#N/A

Deborah Hibbard Brito

Senior Support Specialist II, Therap Services

Thursday June 4, 2026 3:10pm - 4:00pm CDT
Van Gogh/Rembrandt

General

4:10pm CDT

Time Tracking

Thursday June 4, 2026 4:10pm - 5:00pm CDT

Van Gogh/Rembrandt

Join us to move beyond the basics and unlock the full potential of Time Tracking. This session will provide actionable strategies and real-world examples to help your agency improve efficiency and gain unprecedented operational insights from your Therap data.

Therap Presenters